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FAQ
Frequently asked questions
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Yes. Accounting supports EU VAT, UK VAT, GCC VAT and US sales tax out of the box, including compliant invoices, tax returns and filing exports. Tax rules are configurable per country, state or emirate so you stay compliant wherever you operate.
Absolutely. Most businesses start with Accounting and Inventory, then add Payroll/HRM and CRM as they grow. You only enable what you use and can upgrade any time.
A typical business is live within 1–2 weeks. Our team handles data migration from QuickBooks, Xero, SAP, spreadsheets or your legacy system and provides guided onboarding.
Yes — you can start a full-featured free trial with guided onboarding and no credit card required to begin.
Data is encrypted in transit and at rest, hosted on ISO 27001 certified infrastructure with daily backups and regional data residency options. Sajilo ERP is built to support GDPR and other data-protection requirements, and you control user roles and access at a granular level.
Yes. The platform handles multi-currency transactions (USD, EUR, GBP, AED, SAR and more) with automatic exchange rates, and the interface and documents are available in multiple languages including English, French, German, Spanish and Arabic (with right-to-left support).
All customers get email support with fast response times across time zones. Higher tiers add priority support and a dedicated account manager with a 24/7 SLA.
Yes. We integrate with Stripe, PayPal, Adyen and major card networks for payments, support open-banking and SEPA/ACH reconciliation, and connect with tools like Shopify, WooCommerce, Slack, Microsoft 365 and Google Workspace.